Which systems can it read?

Any system that exposes an authorized way to read the records that carry a measure, whether delivery, quality, pricing or issues as you define them. The audit confirms which of yours do and which measures are in scope.

Who defines what a good score is?

You do. The workflow applies your definitions and thresholds, flags any measure that has none, and does not rank your suppliers against any outside benchmark.

Nobody disputes the scorecard, because nobody can trace it

Today

Rebuilt by hand before each review, if at all

Delivery performance sits in one system, quality issues in another, and pricing in a third.
The scorecard gets rebuilt by hand before each supplier review, if it gets built at all, and the measures on it mean whatever the person who pulled them last decided they meant.
The supplier conversation then runs on the most recent bad memory rather than on the record.
Nobody disputes the numbers, because nobody can trace them.

With agents

Every system's piece is assembled into your definitions on a cadence

The supplier review starts from the record.
The definitions live in one place.
A move is visible before the review.

How an agent runs it

Every system holds one piece of how a supplier is doing. The workflow assembles the pieces into your own definitions on a cadence and hands the result to the person who owns the relationship.

Pulls

Reads supplier performance data from the systems you authorize, on the cadence you set.

Normalizes

Converts each measure to your own definition, so the same word means one thing across every system it came from.

Assembles

Builds the scorecard per supplier in your format, with each figure traced to the rows it came from.

Flags

Names the measures that crossed the thresholds you set, and the direction each one moved.

Human gate

Routes the scorecard to the owner of the supplier relationship for review before it circulates or informs any decision. Every supplier action and every supplier contact is a person's, and the scorecard can be assembled by hand at any point because the definitions and the records are yours.

Compares

Keeps prior periods intact so a move is measured against the supplier's own history rather than against a re-pulled baseline.

Reports

Lists which suppliers changed, on which measures, since the last cycle.

Results

What changes when the review starts from the record

The review starts from the record

The scorecard is assembled from the systems rather than from memory, so the conversation has a shared starting point.

Definitions in one place

Normalization happens once in the workflow instead of in each pull, so a measure means the same thing every cycle.

A move is visible before the review

Threshold flags carry the measure and its source rows, so the question in the room is what to do rather than whether the number is right.

Where this fits

Workflow / Automate a Workflow

Tier 1 through the Automate a Workflow door: one process, from scattered records to a reviewed scorecard. The boundary is what the scorecard means: it informs a person's decision and never becomes a supplier action, and Vendor negotiation prep and coordination is where the scorecard goes next. It extends toward The agent-run operations back office as a possible next step rather than a promised state. How It Works shows how the review gate is built.

Tier 1 / Prove

How It Works

Questions, answered

No. The scorecard is reviewed by a person before it informs anything, and every supplier action or contact is a person's, gated by default and opened only on your decision. The definitions and the records live in your systems, so the scorecard can be assembled by hand at any point without the agent.

AI Opportunity Audit

Find the measure that meant two different things

Bring the scorecard you last built by hand, and the systems it came from, and find the measure that meant two different things.

Book an audit